Maria, a Spanish tourist, returned home as soon as she arrived in Nepal due to the inhuman treatment of a Turkish Airlines employee.

Kathmandu. Spanish tourist Maria Ariza, who was visiting Nepal due to the inhumane treatment of the staff of Turkish Airlines, has returned to her country as soon as she arrived in Nepal.

Nine Spanish tourists who came to Nepal from Barcelona via Istanbul transit were treated inhumanely by the staff of Turkish Airlines in Istanbul saying that they did not have visas. They spent a night on the cold ground after being stranded in Istanbul transit and ignored by Turkish Airlines staff. They were given water after 14 hours and a sandwich after 18 hours.

“I felt insecure because of the three nights of mental stress and the inhumane treatment meted out by the Turkish Airlines staff,” said Maria Ariza.

In her own words, Maria had problems with the behavior of Turkish Airlines staff while traveling from Barcelona to Nepal.

Here’s what i’ve writed about what happened with the Turkish Airlines staff.

When we were dropped off, no one from the turkish airlines staff wanted to hear us. we asked how we could arrange the visa and he told us that we should already know. When he closed the doors to enter the plane we went to another part of the airport where we were claiming, here a worker told us that if we could follow him, we were sure that he would help us so we followed him, the man took us to the outside of the international part of the airport leaving us in the limbo where we could not re-enter, he took us out of the international part through the “back door” where no one comes out just take out the bags , when he had us outside he left without saying anything and closed the door. We ran to the turkish airlines complaint area, there they told us exactly the same thing as in the queue to get on the plane, that the screen told them that without a visa we didn’t fly and they didn’t want to hear anything else, that what the embassy said didn’t matter to them and they didn’t plan to talk to any of their superiors or anyone else, which was a no-brainer. After a while a worker seemed to be willing to help us, she looked at our passports, the tickets, she seemed to be talking to someone for a while on her mobile phone, she told us that now she was coming back and she was going to talk to someone and bring news .

We waited for this woman for an hour, finally when we saw that she was not coming back we asked her classmates if they knew where she was, they asked us “who? A Russian, isn’t it? ” We said that yes, that we were referring to that woman and they started laughing at each other, they told us that she would not return because she had already changed her shift and that was why she had left. At that time we no longer trusted anyone at all, we kept insisting and searching the internet with the only mobile phone that had the internet, we tried to do many things, everything possible. When we got a document from the embassy made specifically for us to contact the company and everything, we went to tell them and they told us that they would not look at anything that without a visa we would not go anywhere.

The Nepalese government called the head of turkish airlines and told him that what he was doing was illegal, that it was against the official regulations of nepal and the chief replied that of course the visa can be done when he arrives in nepal that he didn’t understand what was happening either, yet they told us no. The German embassy called the company and explained the situation, the Turkish airlines replied that there was no problem with the visa, that we could do the visa in Nepal, that the problem was there was no PCR done. Obviously the embassy called us and told us they couldn’t do anything if the problem was that we couldn’t do PCR which was a complete lie, they were inventing everything. We stayed like this for 15 hours, until the Nepalese ministry met, and a worker came and told us that he would help us, he told us that if we left the airport, we would do a pcr and go to the area of ‘immigration would change our ticket and let us travel, we were afraid because we did not believe anything but in the end we got it, everyone knows our names and on the 8th we left for Nepal.
Click on the link below to see what Kami Sherpa, a tourism entrepreneur and managing director of Annapurna Treks & Expeditions, has to say about the incident.